The remaining balance is payable upon arrival of the item into our warehouse, or in installments leading up to arrival (This can be arranged by contacting our customer service).We will ship the product(s) to you once we have them in stock. The actual delivery date is subject to the manufacturer release date. Estimated Time of Arrival (ETA) shown is provided by the Manufacturer and for reference only.RETURNĪll returns/exchange enquiries must be received by Sugo Toys within 14 days of you receiving your goods at your nominated delivery address.įor details please check our Return Policy. If you're not home at the time of delivery, the delivery man may leave a card with pickup details from your local post office/collection point.
This ensures that you can track your order's delivery from the moment it leaves our warehouse. We ship our orders using one of the following postal services:īoth services include tracking information. When sending out each order, we ensure that they are packed and wrapped carefully to prevent damages to its contents. Delivery times will vary especially during peak / festive seasons. *These are only guidelines based on our experience with delivery times. Melbourne & Brisbane & Canberra 2 - 3 working days The typical delivery time-frames within Australia are*: Orders are shipped directly from our Sydney warehouse. Once your order payment is confirmed, we aim to dispatch your in-stock item within 2 business days.
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